If you live in Texas, you know that in the deregulated ERCOT market, you have the power to choose your electricity provider. That’s good news because competition keeps rates competitive and puts you in control. But what happens when your provider isn’t living up to the promises they made? Whether you’re a homeowner or a business owner, staying with the wrong energy plan or provider could cost you more than you realize.

Here are 5 signs it might be time to make a switch—and how Amerigy Energy can help you get back on track with a plan that fits your needs and budget.

1. Your Electricity Bills Keep Going Up

If you’ve noticed that your energy bills keep climbing—without a big change in how much electricity you use—it’s time to take a closer look. This is especially true if you’re on a variable-rate plan, where prices fluctuate with the market.

While energy costs can rise during high-demand seasons like summer, consistent increases may mean your provider isn’t offering you competitive rates.

Solution: Lock in a stable, fixed-rate plan. At Amerigy Energy, we work with over 50 providers to find you the best rates available, tailored to your energy usage and goals.

2. Your Customer Service Experience Is Terrible

Do you feel like you’re just another account number to your provider? Long hold times, poor communication, and unresolved issues are signs that your energy company doesn’t value your business. When you’re paying for a service, you deserve a team that’s available, responsive, and willing to help.

At Amerigy Energy, relationships matter. Our customer-first approach means you’ll always have a real person available to answer questions and help you understand your options. Whether you’re calling about rates, contracts, or energy solutions, we’re here for you.

3. Your Contract Terms Are Working Against You

Hidden fees, early termination penalties, and confusing contract terms are more common than you think. If you signed a contract years ago and haven’t looked at the fine print, you could be stuck with unfavorable terms that don’t reflect today’s competitive market.

Some providers even automatically roll you into higher-rate plans when your contract ends without letting you know.

Solution: Amerigy Energy takes the guesswork out of contracts. We offer clear, transparent terms with no surprises and make sure you’re always on the best plan—so you’re in control, not your provider.

4. You’re on a Variable-Rate Plan During High Demand

If you’re still on a variable-rate plan, you’re leaving your wallet at the mercy of the energy market. During periods of peak demand, like scorching Texas summers or unexpected winter freezes, rates can skyrocket.

For example, during peak usage periods, rates for variable plans have been known to double or triple, resulting in shockingly high bills.

Fixed-rate plans give you price stability and predictability, so you’re protected no matter what the ERCOT market does. Amerigy Energy helps you lock in competitive, long-term rates that provide peace of mind.

5. You Haven’t Compared Plans in Over a Year

Energy rates in the ERCOT market change all the time. If it’s been more than a year since you’ve compared rates, there’s a good chance you’re missing out on better options. Providers often offer new plans and pricing, but they don’t always pass the savings on to loyal customers.

With over 50 providers to choose from, Amerigy Energy makes switching simple. We’ll review your current usage, compare the latest plans, and find a solution that saves you money without sacrificing reliability.

Ready to Make the Switch?

If you recognize any of these signs, it’s time to explore your options. Staying with the wrong provider could be costing you more than you realize—both in money and peace of mind. At Amerigy Energy, we believe switching should be easy, transparent, and beneficial for you.

Here’s how we help you:

• Compare Rates: We shop the market to find the most competitive pricing.
• Simplify Contracts: No hidden fees or confusing terms—just clear, honest plans.
• Provide Support: Our team is here to guide you every step of the way.

Take control of your energy costs today. Contact Amerigy Energy for a free consultation and see how easy it is to switch to a plan that works for you.

This article is part of a regular weekly column authored by Lee Allen Miller provided by Amerigy Energy, your trusted partner for residential and commercial energy solutions across Texas.